What is VoIP?

Voice over Internet Protocol is a technology which sends packets of voice information in digital format via the Internet, in contrast to the constant flow of an analogue signal in traditional circuit switched telephone networks, thereby delivering a telephone conversation via the Internet.

What is Voice Over IP?

What is Voice Over IP? Prior to answering that question the reader may ask what is IP?

IP is the method used to send data from one computer to another via the Internet; each data message is split into small parcels known as packets and then routed to the remote computer via the Internet.

Voice over Internet Protocol is a technology which sends packets of voice information in digital format via the Internet, in contrast to the constant flow of an analogue signal in traditional circuit switched telephone networks, thereby delivering a telephone conversation via the Internet.

Generally speaking, VoIP is a term used in IP telephony for a set of hardware and software facilities which manage the delivery of voice information as packets using the Internet. By sending voice traffic as IP Packets both data and voice can be transmitted via the existing Internet Link hitherto used for solely data. The combination of data packets and voice packets is known as "convergence" and is leading to a number of innovations designed to reduce costs, increase reliability and improve service levels.

The principal advantages of VoIP and convergent networks are:

Cost Reduction Reduction of Long Distance telephone costs by using the Internet to transmit the voice calls Long Distance per minute call costs are significantly reduced, cost of inter-office calls can be eliminated.

Utilisation of IP Links and Equipment sharing of equipment and operational costs across both data and voice, with the organisation deriving greater benefits across the organisation including greater network efficiency through higher utilisation and greater simplicity.

Simplification of the IP infrastructure allows more standardisation and reduces the total equipment complement. The combined infrastructure can support dynamic bandwidth management and a fault tolerant design. Universal use of IP protocols for all applications delivers both reduced complexity and greater flexibility

Business Benefits

FREE Intra-Office Calls

Quick Return on Investment and Significant cost savings in hardware and resources

Security & Privacy Assured

Flexible, Scalable and Efficient Solutions

Exceptional Customer Service

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